Crisis intervention and deescalation techniques cit. Recognize that anger is a choice of a wide range of behaviors that could be used to get what one needs in a situation. Can you deescalate an incident without escalating the person further. Verbal deescalation techniques for defusing or talking. Pdf deescalation techniques are a highly recommended set of therapeutic interventions that are frequently used to prevent. If the student threatens the safety of himherself or others, call the uw police department at 911. Want to see how cpi training can help you improve your deescalation skills. The need for using deescalation techniques has become more prevalent as.
Do not be provocative or respond in anger, be in control and measured. Reasoning logically with a very angry person is not possible. In order to be successful at deescalating anger, a person must understand and become skillful in the following areas. This is a balancing act, as it is important to stay grounded in our own beliefs without losing track of where people are at when they are escalating. For more information, go to the webpages of the behavior intervention team. Pdf deescalation in the management of aggression and. Verbal deescalation is a targeted intervention for use with students who are at risk for aggression.
Deescalation techniques to use with students illinois school. Crisis intervention in dealing with violent patients. It implies the existence of a set of verbal and nonverbal skills which, if used. Pdf in its original usage, the concept of deescalation is simple. Deescalation gives us the opportunity to problem solve in a way thats consistent with our values. They go against our natural fight or flight reflexes. Deescalation is a firstline response to potential violence and aggression in. Explain the characteristics of someone that is in crisis. Establish verbal contact calmly with the individual. Please feel free to share this resource with a friend or colleague. It involves using calm language, along with other communication techniques, to. Describe the appropriate response to someone in crisis.
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